Last Updated: 4 November 2025

1. Introduction

Cyber Circuit is committed to protecting your personal information. This Privacy Policy explains the personal data we collect from visitors and customers, how we use it, and the measures we take to keep it secure.

We comply with South Africa’s Protection of Personal Information Act (POPIA, 2013) and, where applicable, the European Union’s General Data Protection Regulation (GDPR). We process your data lawfully, transparently, and securely, and only retain it for as long as required by law or for legitimate business purposes.

2. Collection and Use of Information

2.1 Website Visitors (Cookies and Analytics)

When you visit our website, we may collect non-identifiable information such as:

  • IP addresses

  • Browser type and version

  • Operating system

  • Pages visited and time spent

We use this data to:

  • Maintain and improve our website and services

  • Monitor network and system performance

  • Produce anonymized reports for internal or advertising purposes

We use cookies to enhance your experience. Cookies are small data files stored on your device to identify your session and preferences. You can disable cookies in your browser, but some website features may not work.

By using our website, you consent to our use of cookies and similar technologies.

2.2 Subscription to Services and Products

When you purchase products or services, sign up for a subscription, or engage in a transaction, we collect identifiable personal information, including:

  • Name and contact details (email, phone, physical address)

  • Billing and payment information

  • Account information

We use this information to:

  • Provide contracted services and products

  • Issue invoices and process payments

  • Inform you of updates, changes, or actions affecting your account or services

In some cases, we share personal information with our trusted suppliers or service providers. They are contractually obligated to keep your data confidential and use it only for the purpose of providing their services. Cyber Circuit is not liable for any breach by these suppliers.

2.3 Correspondence

Information you provide through email, phone, or written communication will only be used to address your query or concern. Your data may be shared internally or with third parties only to the extent necessary to resolve your issue.

2.4 Promotional Activities

From time to time, we may contact you with:

  • Promotional offers

  • Service updates

  • Surveys or feedback requests

You may opt-out of receiving promotional communications at any time via the unsubscribe option in emails or by contacting our support team.

2.5 Other Uses

We may combine your information with data from business partners to enhance content, services, and advertising. All aggregated or anonymized data cannot identify individual users.

We may also collect personal information where required by law. Except as legally required, your information will remain confidential.

3. Confidentiality and Security

We implement strict security measures to protect your personal information, including:

  • Secure servers and SSL encryption for transactions

  • Limiting access to authorized personnel

  • No storage of sensitive payment information on our servers

In the unlikely event of a data breach, we will notify affected users via email or website notice and provide guidance on protecting personal information.

We retain personal information only as long as required by law or to fulfill legitimate business purposes. When no longer needed, data is securely deleted.

Please keep your personal information up to date to prevent service interruptions. You may contact us to review or correct your stored information.

4. Public Spaces (Bulletin Boards, Chat Rooms, Third-Party Sites)

Any information disclosed in public areas hosted by Cyber Circuit is visible to all users. Cyber Circuit cannot guarantee confidentiality of such information.

5. Site Linking

Our website may link to third-party websites. Cyber Circuit is not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before sharing personal information.

6. Minors

We do not provide services to minors without explicit parental or guardian consent. Minors will not receive marketing communications without such consent. The minimum age for independent use of our services is 18.

7. Reservation of Rights

Cyber Circuit reserves the right to disclose personal information:

  • To comply with legal obligations

  • To enforce terms of service or defend legal claims

  • To assist law enforcement in investigating or preventing illegal activities

  • With your express consent

We also monitor network traffic to prevent unauthorized access or damage to our systems.

8. Your Rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate, incomplete, or outdated information

  • Request deletion of personal information where legally permitted

  • Object to the processing of your personal information

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator if you believe your rights have been violated

To exercise these rights, please contact us using the details provided below.

9. International Data Transfers

As our servers are located in Europe, your personal information may be transferred outside South Africa. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections under GDPR.

10. Amendment of Policy

Cyber Circuit may update this Privacy Policy from time to time. Major changes will be posted on our website. Customers and visitors are responsible for reviewing the policy periodically.

11. Contact Information

If you have questions regarding this Privacy Policy or your personal information: